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from: Accessibility and Inclusion (report)

Leah asked Alicia, “questionWhere have you felt most and least cared for in terms of accessibility?” Alicia shared her experiences, noting that opinionshe felt least accommodated at the Eye Museum initially, but later was photographed and shown. On the other hand, opinionAlicia felt most accommodated at the ZieZo Beurs conference. She argues that quotethe concept of being accommodating is also reflected in one's mindset.
from: Accessibility and Inclusion (report)

In the group discussion led by Alice, participants delved into the fundamental value of care within digital spaces. They questioned questionhow we can best demonstrate care and who requires the most attention in specific contexts. Their focus centered on advocating for the underrepresented by identifying and addressing questionwhat is missing in the digital realm. They debated the necessity of solutioncreating shared spaces to fill these gaps rather than seeking to solve every issue with a single massive platform.
from: Accessibility and Inclusion (report)

Jonas’s group explored accessibilityenhancing accessibility through language, emphasizing the role of poetry and user-friendly design in artistic expression. They discussed the challenges posed by challengecomplex and personalized artistic practices(i.e., very personal, constructed and hard to follow), advocating for solutiondifferent entry points and viewing language as a versatile tool for inclusivity. The conversation highlighted the need to platformsbalance simplicity and complexity, embracing plurality and enabling users to switch between modes seamlessly. The group questioned questionwho should take the lead in implementing these approaches.
from: Accessibility and Inclusion (report)

Victor and Florian’s group tackled cognitive accessibility and language considerations, stressing the importance of platformsensuring that digital spaces do not replace physical ones (and the other way around). They drew inspiration from interesting-practiceopen-source technologies and the strong communities backing them. The discussion raised questions about the questiongovernment's role in these initiatives and cautioned opinionagainst reinventing the wheel, pointing to research and examples like the backlash against certain technologies during the COVID-19 pandemic such as the app dedicated to the COVID pass. They agreed on the opinionimportance of equitable compensation for those involved in research and development efforts.
from: Between Utopia and Dystopia (report)

With the implementation of the European Accessibility Act in 2025, accessibility measures have been greatly emphasized. As part of this, utopiafeatures like subtitles on AR goggles have become increasingly common, ensuring inclusivity for all users. In the modern era, the importance of such legislation is evident, as digital integration has become an integral part of our society, poised to endure as a permanent fixture. Young individuals are growing up within this digital landscape, wherein new opportunities for value creation emerge for cultural institutions. DEN advocates for the establishment of a red threadshared digital space to facilitate this evolution. Now, Generation Z anticipates personalized interactions across diverse channels, valuing traits such as individuality, integrity, trust, and transparency. They actively seek out conversations and engagements that pique their interests. Meanwhile, Generation Alpha is expected to witness significant impacts from educational technology (edutech). interesting-practiceRaised with screens serving various roles like pacifiers and entertainment, they are likely to embrace gamified educational experiences as a natural progression. These observations prompt the question: questionDoes Generation Z have a disruptive relationship with more traditional forms of culture
from: Between Utopia and Dystopia (report)

When Lilian questionquestionned about the challenges faced by non-digital organizations, Maaike shed light on several significant issues. She first pointed out the complexities surrounding author rights. Moreover, she emphasized the platformsdifficulty in pinpointing the requisite skills for digital endeavors, often stemming from a lack of clear online objectives. Additionally, Maaike noted a prevailing conservatism in these organizations’ approach to cultural production, where quotetraditional content-driven methods often take precedence over more innovative approaches. quoteThere is a desire for transformation, particularly from the audience perspective. Merely focusing on marketing adaptations falls short of true innovation.
from: Between Utopia and Dystopia (report)

When H questioninquired about a culture shift, Maaike firmly confirmed its existence. Regarding venue adaptation, there’s an assumption that the new generation effortlessly navigates between digital and physical realms. Failure to embrace this digital shift could result in overlooking an entire generation. interesting-practiceIn the Netherlands, there's a slightly lesser emphasis on commercial and big-tech influences, with funds available for critical, smaller-scale initiatives. However, while funding opens doors for new ventures, it can also hinder traditional institutions from innovating, as they’re often funded based on established practices.
from: Between Utopia and Dystopia (report)

During Bert’s presentation, the central query revolved around questiondefining the nature of a collective, interactive digital space. He posed questions regarding its design and formation: questionshould it be carefully constructed or allowed to organically evolve? Bert emphasized the necessity for traditional organizations to transition into this new digital realm. Conversely, platformsfor the makers present, digital is their natural habitat—a native environment where creativity flourishes effortlessly. Bert highlighted the tendency for interesting-practiceeach cultural institution to develop its own digital platform, leading to fragmentation. While this diversity fosters learning, he questioned whether reflectionresources could be better shared for the benefit of the broader audience. He drew parallels to a shared railway system, suggesting that opinionfragmentation might not be advantageous for the cultural sector or the public at large.
from: Between Utopia and Dystopia (report)
from: Between Utopia and Dystopia (report)

G raises the question: questionCan we effectively market something digital that isn't inherently digital? In response, M suggests that the opiniondigital realm comprises 10% technical elements and 90% interpersonal dynamics.
from: Between Utopia and Dystopia (report)

The map delves into the needs of the audience, revealing similar answers across different perspectives and uncovering unexpected insights. It highlights a platformspressing need for equality that encompasses older generations. Participants engaged in reflection on the complexities of diversity, expressing a readiness to platformsremove curators and institutions from the process of shaping artistic narratives. They questioned questionhow these dynamics translate to social media platforms, acknowledging the challenges of authenticity within these spaces, where the dystopiaplatform itself often dictates interactions and messages.
from: Between Utopia and Dystopia (report)

M introduced the notion of negotiation in physical spaces, highlighting the dopinionecisions artists must make regarding where and how to display their work (e.g., white cube, experimental space, festival, cave). She suggested that replicating this negotiation process online could be beneficial. Nevertheless, H expressed contrasting views, noting that M’s negotiation process requires intermediaries, whereas opiniononline environments aim for a flat, diverse landscape where everyone acts as their own curator. He questioned questionhow this shift impacts the negotiation process valued by M. This conversation led to a thought-provoking question: questionwhat is the significance of touch in the mind of a cursor?
from: Between Utopia and Dystopia (report)

Around 14:00, participants were asked to delve deeper into brainstorming sessions concerning an imagined space. They explored questions such as: questionWhat common grounds could we think or imagine for this shared platform? Additionally, they pondered on the types of metaphors that could be useful to conceptualize this shared platform.
from: Digital Space is... (report)

Jonas raised the question of questionwhat can attract people to such initiatives and whether knowing where they are helps. Soyun noted that while people are fluid, opinionfeeling grounded by participating in something can be appealing. Kwan added that although some are accustomed to fluid spaces, not everyone is willing to dive in; opinionlabels and systems can provide comfort, pointing to the need for balancing digital literacy with concrete actions. Soyun appreciated that this conversation is already taking place. Moreover, Jonas wondered about reflectionbreaking assumptions regarding physical, hybrid, and online spaces. Phillip emphasized the opinionimportance of understanding the materiality of experiences, as digital media always has a physical component.
from: Digital Space is... (report)

Key concepts discussed included desiregenerating new impulses to stimulate local communities and improving the accessibility of archived information. Jonas questioned whether they should present an idea, a format, or a brainstorm to DEN. Rogier provided context about DEN’s role in researching future audiences and aiding digitalization in the cultural sector. red threadDEN aims to build a "common space" online to help people find all cultural initiatives in the Netherlands. Jonas asked questionwhat resources could be shared on both a platform and in a physical space. They considered interesting-practicelocation-based ideas, like bike trips with stamps, reminiscent of the early days of the web, as a way to engage people and integrate both digital and physical experiences.
from: Digital Space is... (report)

Angelique raised the question of questionhow accessibility solutions can be made bidirectional. Alice emphasized the opinionimportance of following a UX workflow that includes people from various roles—organizations, curators, artists, and especially a team of accessibility experts. Decisions need to come from a diverse team. Herman highlighted the desireneed for transparency in decision-making processes. Additionally, Angelique pointed out that interesting-practicetechno-centric solutions often fail, as evidenced by the Van Gogh museum example. Alice noted that the first step is always to ask, “What is needed?” Angelique suggested that opinionmatchmaking could be a starting point alongside addressing accessibility questions, emphasizing the importance of matching visitors with the right app or resources, as not everyone can be included in a one-size-fits-all approach. Futhermore, Genevra added that accessibilityaccess also involves sharing; for those without the means to travel, spaces can facilitate sharing through videos, descriptions, and other resources. Angelique questioned reflectionwhether people would be willing to pay for such accessand suggested different types of curatorship. She proposed a buddy system where people build bonds of trust and choose each other. Genevra stressed the importance of interesting-practicedesigning a format first, allowing modalities to develop from this framework through matchmaking. Teams could generate modalities and use the platform as a mediating tool. This approach could take various forms, such as encouraging users to put their phones away to engage more deeply.
from: Digital Space is... (report)

Harm questioned questionhow to include DEN in this conversation, to which Kay responded that the challenge lies in challengegetting people to pay attention. Yu shared that interesting-practicegetting honest reviews and feedback on her articles is difficult, suggesting that a opiniondigital space could facilitate an artist network with benefits like discounts, creating a new economy of the commons.
from: Digital Space is... (report)

The audience was asked, “questionWhen did you think a digital tool made you feel more connected to the physical space?” Responses included Facebook events, music apps, and local WhatsApp groups. They also discussed reflectionwhether there should be maps showing local physical resources and if local ambassadors should report on smaller spaces, raising questions about who decides these roles. Lea suggested feedback mechanisms like “cultural queering the map,” while Florian emphasized that real-life experiences are interconnected and opinionfeedback should be immediate, unlike current funding plans.
from: Digital Space is... (report)

The group discussed questionhow to create new connections between different, siloed spaces. Despite the abundance of open standards and practices for sharing data, active participation is essential. They envisioned a website, OSINT(https://etherport.org/publications/the-hmm/Voices_of_Makers/reports/7-scenarios.html), to house data such as events, calendars, open calls, job postings, and blog posts. However, challengemaintaining this resource up-to-date remains a challenge. The technical aspects are manageable, but the real hurdle is challengeidentifying each organization's incentives, as individuals and smaller organizations are the primary beneficiaries. The challenge lies in challengemotivating larger museums to participate. DEN recognized these concerns, with Herman questioning questionwhy museums would join. Oana responded that museums seek to reach new audiences, needing both artists and a combined audience of large and small entities.
from: Digital Space is... (report)

DEN questioned the questionbalance between interest and idealism, emphasizing the project’s role in supporting smaller organizations while also needing champions from bigger institutions. Kay mentioned a past project where Wikipedians photographed archives and collections, noting that once the Van Gogh Museum participated, others quickly followed. Soyun highlighted a discussion about using existing resources, suggesting a solutionshared protocol to scrape data. Kay confirmed this concept exists in public spaces but hasn’t been adopted widely due to concerninstitutions not recognizing the urgency. With growing awareness of social media issues, people now desire more distance from it.
from: Digital Space is... (report)

DEN asked about questionusing algorithms to steer audiences to new experiences. The group emphasized desireavoiding a single large platform and instead proposed systems tailored to each space. Karl suggested solutioncreating multiple entry points for information. DEN inquired questionhow this approach could feed audience curiosity and explore new spaces. Kay envisioned this as fostering solutioncross-institutional solidarity, supporting both larger and smaller entities in a collaborative ecosystem.
from: Digital Space is... (report)

The group crafted questions to engage the audience in reflecting on digital culture, asking: “questionWhat was your first encounter with the digital, and how did this experience change your life?” Participants shared diverse responses: Soyun mentioned a video game, Lea discussed how it influenced her perception of technology, Angelique described shifting from paper to a computer, which allowed her to manage notes more efficiently, and Pernilla from DEN recalled making a color book on the screen and printing it on a large plotting machine, transitioning from digital back to physical. These responses illustrated the multifaceted nature of digital engagement and experience. The second question was, “questionHow do you see the role of the government compared to market-driven consumption in the digital realm?” Here, opinions varied: Angelique noted that the government can support what the market neglects, though this could have negative aspects, while Florian pointed out that government reforms can inform market behavior. The discussion highlighted a recurring debate about the roles of public versus private sectors. DEN, acting as an NGO, aims to drive digital innovation in a culturally resistant sector. quoteThe government often funds initiatives to spur future-oriented possibilities, illustrated by the Ministry of Culture commissioning DEN to brainstorm a platform for makers. This approach provides a safer path for the ministry, which is not typically geared towards long-term innovation. interesting-practiceDespite ample funding for culture, the Netherlands still faces challenges in balancing innovation within this sector.